Privacy Policy

Introduction

The Good Smokes Co. (“we”, “us”, or “our”) operates the online store at good-smokes.de. We are committed to protecting your personal data and respecting your privacy in accordance with the EU General Data Protection Regulation (GDPR) and applicable German data protection laws.

This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding your data.

Data We Collect

We collect the following types of personal data when you visit our store or place an order:

Information you provide: Name, email address, shipping and billing address, phone number, and payment information.

Automatically collected data: IP address, browser type, operating system, referring URLs, pages visited, and timestamps.

Device information: Device type, screen resolution, and unique device identifiers.

How We Use Your Data

We use your personal data for the following purposes:

  • Processing and fulfilling your orders
  • Communicating with you about your order, account, or customer service inquiries
  • Sending marketing communications (only with your explicit consent)
  • Improving our website and services
  • Complying with legal obligations
  • Preventing fraud and ensuring the security of our store

Shopify Platform

Our store is hosted on Shopify Inc. Shopify provides us with the e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. Shopify stores your data on secure servers behind a firewall.

For more information, please read Shopify’s Terms of Service and Privacy Policy.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files placed on your device.

Essential cookies: Required for the website to function properly (e.g., shopping cart, session management).

Analytics cookies: Help us understand how visitors interact with our website.

Marketing cookies: Used to deliver relevant advertisements (only with your consent).

You can control cookie preferences through your browser settings or our cookie consent banner.

Payment Providers

We use third-party payment providers to process transactions. Your payment data is handled directly by these providers and is not stored on our servers. All payment transactions are encrypted and processed in compliance with PCI-DSS standards.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Order data is retained for the statutory retention period under German commercial and tax law (typically 10 years).

Your Rights (GDPR)

Under the GDPR, you have the following rights:

  • Right of access: You can request a copy of your personal data.
  • Right to rectification: You can request correction of inaccurate data.
  • Right to erasure: You can request deletion of your personal data.
  • Right to restrict processing: You can request that we limit how we use your data.
  • Right to data portability: You can request your data in a machine-readable format.
  • Right to object: You can object to the processing of your data for marketing purposes.
  • Right to withdraw consent: You can withdraw consent at any time.

To exercise any of these rights, please contact us using the details below.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

The Good Smokes Co.
Kolonnenstr. 8
10827 Berlin
Germany

Email: info@goodsmokes.store